ABOUT US
I got into this quite unexpectedly, as do all of us I suppose, with the diagnosis of our son Matthew (pictured on the Home page and T-shirt page) as autistic. At 18 months we started the evaluation process and by 21 months we had him in an Early Childhood Intervention program. As we learned more and more about our sons diagnosis of autism, we also became alarmed at how little people knew about autism, including the medical profession. This website started as my small way of promoting Autism Awareness while enabling me to stay home and work with Matthew and his schedule.
FAQ's
Do you accept checks? - I do accept checks made out to
I Love a Child with Autism. I will ship your order the same day the check clears. There will be a $25 charge for any returned checks. All you have to do is email your order to
kristinb@iloveachildwithautism.com and we will email an invoice to you with the exact price total including shipping (and sales tax in TX). Just mail the invoice with your check or money order and we will put your order together as soon as we receive it. Echeck orders will not be shipped until the echeck clears - this is due to multiple bad experiences processing echecks.
How do you ship your merchandise? Your order will be shipped to you the same day it is ordered or the following day. Occasionally a special order may take 48 hours to process but I will communicate that with you when you order. I use Priority Mail through the US Post Office for the majority of my shipments within the continental United States, it generally takes about 3 or 4 days. Shipments outside the US generally are as follows: Shipments to Canada range from 5 to 2 weeks for most packages, though occassionaly they take up to 3 weeks. Shipments to Europe usually takes about a week. Australia takes about 6 to 14 days. These are my estimates based on prior experience. There are quicker ways to ship internationally, such as Global Priority Mail. I am more than willing to get a shipping estimate prior to any purchase.
I never expected the interaction and feedback I have gotten from this website. I have come in contact with people all across the country and the world. I have shipped merchandise to just about every state as well as Canada, the UK, Puerto Rico, Sweden, Germany, Switzerland, Norway, Mexico, New Zealand and Australia. It has been eye-opening and uplifting to hear stories from all over the globe about the lives of fellow human beings all bonded by this common cause. If nothing else it has taught me that there is hope and we are not alone. The love that is felt for our autistic children, relatives, students and friends is amazing.
We all have to continue to educate the public and push our elected officials to recognize and respond to this epidemic.
Thanks again for all of your support and may your day be blessed,
Kristin Broussard
iloveachildwithautism.com
If you have any questions at all, feel free to contact me at
kristinb@iloveachildwithautism.com. I am always enjoy emailing with other parents and professionals. It is a great way to share experiences and to learn as well.
What is your return policy? My number one focus is spreading autism awareness. If you are dissatisfied with your purchase, let me know. You can return your purchase for a full refund of the purchase price of the products returned. Please note that I cannot refund shipping costs as those are out of pocket expenses that I have paid. If you have any questions, feel free to contact me.
Do any of your proceeds go to charity? I support several charitable autism organizations including Cure Autism Now/Autism Speaks, The Roundup for Autism, DFW Center for Autism, Conway Aspies, Harmony Theater, FEAT-NT, Garden Academy and many other autism organizations. I also help support TAP (The Autism Perspective) and The Spectrum magazine with both advertising dollars and paid subscriptions. And I buy some of my merchandise from wholesalers who contribute proceeds to the Autism Society of America. Of course my main autism "charity" and the reason I am doing this is our son Matthew.
Do you sell or share your mailing list? Absolutely not. Your information is kept stictly confidential. However I do send out a monthly email letting my customers know of upcoming specials and new products. All you have to do is "unsubscribe" when you receive the first one and you will be taken off our mailing list.
SPRING BREAK!
We will be taking Thursday and Friday off to get the boys (and ourselves) out of the house for a few days!!
Anything ordered from Wednesday evening March 17th through Sunday March 21st will be shipped out on either Monday the 22nd or Tuesday the 23rd at the latest.
As always, thank you for your continued support and for helping to spread Autism Awareness in your communities.